Effective Date: 11/27/2024

At Bloom Enterprises, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our products and services. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase or request information.
• Non-Personal Information: This includes your IP address, browser type, device type, and other technical data collected automatically through cookies or similar technologies when you use our website.
• Transaction Information: If you purchase any of our products (such as cables, bearings, industrial machinery, welding equipment, etc.), we may collect transaction details such as your order history, delivery preferences, and payment method details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill and process your orders for products such as cables, bearings, welding electrodes, pumps, and more.
• To Provide Customer Support: To respond to your inquiries, provide technical support, and address any issues related to our products and services.
• To Improve Our Services: To enhance our website, products, and customer experience based on user feedback and browsing behavior.
• To Communicate with You: To send you important updates, promotional offers, newsletters, and other information related to Bloom Enterprises and our products. You can opt-out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations and resolve any disputes that may arise.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store certain preferences and improve your navigation.

• Essential Cookies: These are necessary for the basic functionality of the website, such as remembering your shopping cart or login status.
• Analytics Cookies: These help us understand how users interact with our website and improve our content and user experience. We may use third-party analytics tools such as Google Analytics.
• Advertising Cookies: We may use these cookies to personalize ads based on your browsing activity, both on our website and on third-party websites.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your data with trusted third-party service providers who assist with functions such as payment processing, delivery, marketing, or website analytics.
• Legal Authorities: If required by law, we may disclose your information to government authorities or other third parties in response to legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to maintain reasonable security practices to safeguard your data.

6. Your Data Protection Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Objection: Object to the processing of your personal information in certain circumstances.
• Opt-out of Marketing: You can opt-out of receiving marketing communications by following the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Bloom Enterprises. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete the data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Bloom Enterprises
Plot #A16, Habib Bank Chowrangi Eastern Film StudioSite Area, Karachi
zeeshanyameen27@gmail.com
+92 317 4727853